Refund Policy Arnnas Resort

Welcome to the Arnnas Resort website ("us", "we", or "our"). This refund policy outlines the terms and conditions under which refunds will be provided for reservations made through our website.
Reservation Refunds Cancellations:
Guests may cancel their reservation by contacting our reservations team in accordance with the cancellation policy specified during the booking process. Cancellation policies may vary based on the type of accommodation, package, or promotion. Please refer to the specific terms provided during the booking.
Refund Eligibility:
Refunds are subject to the terms and conditions of the specific reservation and any applicable laws and regulations. Refund eligibility may depend on the time of cancellation and the specific policies associated with the reservation.
Deposit Refunds:
In cases where a deposit is required to secure a reservation, the refund of the deposit is subject to the terms and conditions outlined during the booking process. Deposits may be non-refundable or partially refundable based on the cancellation timeline.
No-Shows:
Guests who fail to check-in on the scheduled arrival date without prior notice may be considered "no-shows." No-shows are typically non-refundable. Refund Process
Refund Requests:
Guests must submit refund requests in writing to our reservations team via email or through the contact information provided on our website. Refund requests should include the reservation details, reason for the refund, and any supporting documentation.
Processing Time:
Refunds, when approved, will be processed within a reasonable timeframe. The processing time may vary based on the payment method used for the original transaction.
Contact Us If you have any questions about our refund policy, please contact us at support@arnnasresort.com